Join the team

Recruitment

Find out how you can join the Hope Mill Theatre team through our recruitment opportunities below:

Bar and Kitchen Supervisor

Job Description

Hope Mill Theatre are looking for an enthusiastic and proactive Bar & Kitchen Supervisor to join the team at the award-winning theatre in Ancoats, Manchester. This is an opportunity to join a small, hardworking team at a very exciting time the organisation’s journey.

Working alongside HMT’s FOH and Hospitality Manager, you will assist with day-to-day activities acting as a focal point for the hospitality area of the organisation and ensure the best possible service for patrons, audiences and visitors. The ideal candidate will ensure high standards of customer service, manage inventory, supervise staff, and maintain a clean and efficient working environment. The successful applicant would be required to work in the evenings and weekends, running the day-to-day operations during shows at the theatre.

HMT are open to all applicants and are particularly keen to hear from individuals from the Global Majority, Trans and Non-Binary individuals and individuals with disabilities.

Responsibilities

– To assist with managing the bar, ensuring that it is run efficiently to maximise profit and minimise outgoings and meet agreed targets; and to ensure that public areas are clean, tidy and presentable at all times.

– To assist with processing orders and deliveries according to the forthcoming theatre programme and expected bar takings, manage stock levels and to ensure that stock is stored safely and securely.

– To assist in ensuring the bar is run in accordance with Health and Safety, Licensing and Hygiene legislation and that staff understand the rules and regulations regarding selling alcohol.

– To be fully trained on Food safety and food preparation and work the kitchen if and when needed delivering the pizza/ snack menu to highest standard.

– To maintain food standards of our menu and consistency.

– To act as a Venue First Aider.

– To run bar/ venue events that require bar/ food and community partners.

– To work on the bar during performances, events and weddings.

– To be a venue representative for events and weddings.

– To be a public face of the organisation, greeting patrons and acting as an ambassador for the theatre, ensuring the highest possible standards of customer care and ensuring all public areas offer a friendly, welcoming and well-presented atmosphere to visitors.

– In absence of a manager to be the responsible person in charge while the theatre is open to the public, taking the lead in all situations and liaising with colleagues whilst following the theatre’s policies and procedures at all times.

– To assist in coordinating and overseeing the kitchen and bar – ensuring legal compliance, company standards and health and safety.

– To liaise with other departments including technical staff, stage managers and marketing teams as appropriate so that they have all the information they need to offer an excellent and informed service to our audiences.

– To assist in ensuring front of house staff are working according to the most up-to-date in-house procedures, including the theatre’s Health and Safety Policy and especially emergency procedures, making sure that are able to implement these at all times and that they are made aware of any changes when necessary.

– To assist in ensuring that all theatre licensing requirements are met, having particular regard to health and safety.

– To secure and lock the building at the end of the day / evening, acting as a key holder.

– To oversee the venue during production Get-ins and Get-outs.

Personal Specification

Essential:

– Highly self-motivated.

– Excellent communication and interpersonal abilities.

– Positive working attitude.

– Superb time management skills, including managing own time.

– Ability to work flexible hours, including evenings, weekends, and holidays.

– Previous bar and hospitality experience.

– Previous experience in a costumer facing role.

– Strong customer service skills with a positive and approachable demeanour.

– Ability to work efficiently in a fast-paced environment.

Desirable:

– Bar and Barista Training.

– Level 2 Food Hygiene certificate.

– Previous experience working in a theatre environment.

– A passion for the arts, with a particular interest in the performing arts.

Training will be provided in:

– Kitchen prep and service

– Food Hygiene

– First Aid

– Fire Stewarding

Contracted Hours:

– 35 Hours

– This position will be mainly evenings and weekend work

– You will be expected to work overtime when required. If you are required to do so, time off in lieu will apply when appropriate.

Salary:

– £21,840- £23,551 per annum depending on experience

Deadline – Please email enquiries@hopemilltheatre.co.uk with a CV and covering letter by midnight on 7th July

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